THE TRAVELLER’S SIDE
The night before they fly, your customer isn’t calling you
That’s the experience every traveller you book gets, in your brand, from the moment they say yes.
THEIR TRIPS, ALWAYS OPEN
One place for every trip they have with you.
Their whole history with your agency, live: what’s booked, what needs approving, what’s been paid, what to pack. No login chases, no forwarded email threads.
Azure Atlas Travel
My trips
Maldives honeymoon
12–17 Mar · Soneva Fushi
Booked→Docs ready→Travelling→Done
Quotation1 awaiting approval
InvoicePaid · receipt ready
DocumentsVoucher · e-tickets
ItineraryDay-by-day plan
A TRIP, FROM THEIR POCKET
Everything they used to phone you for, they now just… do.
- The moment they say yesOne tap approves the quote and pays the deposit on the same screen, by card or bank, at whatever hour suits them.
- The week beforeVouchers, e-tickets and confirmations appear the instant you issue them; passports and visas are requested and collected right here, never chased over email.
- The itineraryA day-by-day plan so clean they’ll screenshot it for the family group chat, updated live if a single detail changes.
- While they’re awayThe trip moves from booked → documents ready → travelling → home, so they always know exactly where they stand.
- Any questionOne message thread tied to their trip. Nothing lost in a WhatsApp scroll.
Quotation QT-3087
Maldives honeymoon · 5 nights · Soneva Fushi · all transfers
Hotel$12,400
Flights$3,100
Transfers$1,300
VAT (5%)$840
Total$17,640
APPROVE QUOTE
DECLINE
This is the customer’s side of the screen.
PLAY THE CUSTOMER
Approve. Pay. Done.
This is their side of the screen. Notice that the second they pay, the money is already recorded on your side: no bank reconciliation, no ‘did it come through?’ The loop closes itself.
YOUR SIDE OF THE SAME SCREEN
Their independence is your quiet inbox.
Before
‘Can you resend the invoice?’All day
Approvals & paymentsChased by hand
After-hours messagesYours to answer
Getting paidWait, then remind
After
‘Can you resend the invoice?’Almost never
Approvals & paymentsSelf-service, recorded
After-hours messagesAnswered by the portal
Getting paidPaid the night they say yes
YOUR BRAND, NOT OURS
To your traveller, it was never ‘Mavex.’ It was you.
Your logo, your colours, your own domain. To the customer, the portal is simply your agency, online, which is how a two-person team gives the polished, always-open experience travellers expect from a company ten times the size.
One portal, every traveller
Azure Atlas Travel · Itinerary
Day 1
14:20Arrival · seaplane transfer
Day 2
09:00Private sandbank picnic
Day 3
17:30Sunset dolphin cruise
Day 4
19:00Spa & overwater dinner
Day 5
11:00Departure transfer